How to use our retailer portal

If you need help navigating our portal or raising work requests, please follow our guidance.

What can our portal be used for?

You can use our retailer portal to view:

  • all work requests raised with us, either open or closed
  • individual work requests detailing the current status and stage of the request
  • updates provided by us
  • documentation including quotations and attachments
  • any tasks assigned to you to action
  • live information on planned interruptions to services and unplanned events that may affect your customers in our region.


Support raising work requests